Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use a 3xxv account — covering wallet transactions, game access, and your responsibilities as an account holder.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessSubject to local law

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What These Terms Actually Cover

3xxv Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 3xxv, you confirm that you meet the eligibility requirements for your region and that you are accessing the platform where it is permitted under local law. These terms apply to every action you take — depositing via bKash, Nagad, or Rocket;

1
placing wagers; withdrawing funds; and contacting support. We reserve the right to suspend or close accounts that breach these terms, including accounts where wallet details cannot be verified or where access originates from a restricted region. Wallet transactions processed through bKash, Nagad, or Rocket are subject
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to the terms of those payment providers in addition to ours. You are responsible for keeping your login credentials secure; any activity on your account before you report a breach is treated as authorised. We may update these terms and will notify you through your registered
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contact before changes take effect. Continued use of the account after that notice counts as acceptance. If any clause is found unenforceable in your jurisdiction, the remaining clauses stay in force.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a dispute about your account or a transaction, our support team handles terms-related queries through the channels below. Have your account ID and the relevant transaction reference ready when you write in — it speeds things up considerably.

Live Chat Open the chat widget from any page on 3xxv to reach the support team directly about account or terms queries.

Email Support Send detailed terms or dispute queries to our support address; include your registered mobile number for faster matching.

Help Centre The 3xxv help centre covers common terms questions, wallet verification steps, and account access issues in one place.

HOW WE OPERATE

How 3xxv Handles Your Account Data

We hold account data only for as long as it is needed to operate your account and meet our obligations. You can request a copy of the data we hold or ask us to close your account by contacting support with your registered details. Account security relies on the OTP sent to your registered mobile number at login — never share that code with anyone, including anyone claiming to be from 3xxv.

Data Retention

We keep account and transaction records for the period required by our operating obligations, then delete or anonymise them on a rolling schedule.

Account Security

Login is protected by OTP to your registered mobile. If you lose access to that number, contact support before attempting a wallet transaction.

Access Requests

Write to support with your account ID to request a copy of your data, correct inaccurate details, or ask about account closure.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used; you can manage these in your browser settings.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and what happens when something goes wrong with a wallet transaction or account access.

Account eligibility depends on your local law and the region you are accessing from. It is your responsibility to confirm that using 3xxv is permitted where you are before registering.

Unverified wallet transfers are held pending review. Support will contact you via your registered mobile number to confirm the transaction details before funds are credited or released.

We will notify you through your registered contact before any material change takes effect. Using your account after that notice means you accept the updated terms.

Contact support via live chat or email with your account ID and the transaction reference. We aim to acknowledge disputes promptly and will follow up through your registered contact.

We hold account registration details, transaction records, and login history for the period our operating obligations require. You can request a summary by writing to support with your account ID.

Contact support immediately through live chat. Change your login credentials and report the unauthorised access; activity before your report is treated as authorised under these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Account3xxv Login InfoPrivacy Policy AccountRegister

Terms and Conditions That Govern Your Account

Reach Us About These Terms

How 3xxv Handles Your Account Data

Data Retention

Account Security

Access Requests

Cookie Use

Common Questions About These Terms

01 Who can open a 3xxv account?

02 What happens if my bKash or Nagad transfer cannot be verified?

03 Can 3xxv change these terms without notice?

04 How do I dispute a transaction or a decision about my account?

05 What data does 3xxv hold about me and how long is it kept?

06 What should I do if I think someone else has accessed my account?

Terms & Conditions

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