Reference

How 3xxv Handles Your Personal Information

Your account data stays with us — not sold, not shared without reason. Access depends on your local law and eligible regions, and we keep this policy clear so you know exactly what we hold and why.

Account data protectedbKash, Nagad, Rocket transactions coveredRight to request deletionBangladesh-region policyContact us any time
3xxv How 3xxv Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt promptly.
Live Chat Open the chat widget from your account dashboard to speak with our Bangladesh support team directly about any data or account concern.
Account Settings Log in, go to Account Settings, and use the Data and Privacy section to download your data or submit a deletion request without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encryption in Transit

All data between your device and our servers travels over SSL. This covers login, wallet top-ups via bKash or Nagad, and every account action you take.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences from the banner on first visit.

Retention and Deletion

Account data is kept while your account is open. After closure, we retain records only as long as applicable law requires, then delete them from active systems.

Access and Correction

You can request a copy of the data we hold or ask us to correct inaccurate details. Submit the request via Account Settings or email our support team directly.

Privacy Policy Questions Answered

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also recorded to secure your account.

We do not sell your data. We share it only with payment processors needed to complete your transactions and with service providers bound by confidentiality agreements.

Transaction references and amounts are stored in encrypted form on our servers. Your wallet PIN and Nagad credentials are never collected or stored by us.

We retain records for the period required by applicable law after account closure, then delete them from active systems. You can ask for confirmation once deletion is complete.

Log in and go to Account Settings, then the Data and Privacy section. You can download your data or submit a deletion request there, or contact support by email.

Reach our support team via live chat in your account dashboard or by email. We will acknowledge your concern and respond within a few business days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.