Reference

How 3xxv Operates and What Governs Your Account

Your use of 3xxv is subject to these terms, and access depends on your local law and the eligible regions we serve. Read through the conditions below so you know exactly where you stand before you deposit via bKash, Nagad, or Rocket.

Jurisdiction-dependent accessAccount holder obligationsPayment and withdrawal conditionsData handling and privacyContact and dispute paths
3xxv How 3xxv Operates and What Governs Your Account
LEGAL CONTACT PATHS

Reach Us for Account or Legal Queries

If a term is unclear or you need to raise a formal concern about your account, our support team handles legal and account queries directly. Players in Dhaka and across Bangladesh can reach us through the channels below — have your registered mobile number ready to speed up verification.

Live Chat Available through your account dashboard. Fastest path for account disputes, transaction queries, and eligibility questions. Have your bKash or Nagad number ready.
Email Support Send formal legal or account concerns to our support address. We aim to respond within one business day. Include your account ID and the relevant transaction date.
Help Centre Our help pages cover account conditions, withdrawal verification steps, and what to do if access is restricted in your region. Check there first for common legal questions.
HOW WE HANDLE YOUR DATA

Security, Retention, and Your Account Rights

We collect only what is needed to operate your account — registration details, transaction records, and session data. This information is held securely and is not sold to third parties. You can request a copy of your data or ask for your account to be closed by contacting support with your registered mobile number.

Data Security

Account data is encrypted in transit and at rest. Your bKash, Nagad, or Rocket number is stored only for withdrawal verification and is never shared with third parties.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings at any time.

Retention Policy

Transaction and account records are kept for the period required by applicable financial regulations. Closed accounts retain records for compliance purposes; personal data beyond that is deleted.

Your Rights

You can request access to your stored data, ask for corrections, or request deletion where law permits. Submit requests via email support with your account ID and registered wallet number.

What You Need to Know About These Terms

Common questions about account conditions, eligibility, and your rights on 3xxv.

You must be of legal age in your jurisdiction and confirm that accessing an online wagering platform is permitted under the laws that apply to you. Eligibility is region-specific and your responsibility to verify.

These terms are governed by the rules of the jurisdiction under which 3xxv operates. Your local law also applies to your use of the platform, and access may be restricted where local regulations prohibit it.

Contact support within seven days of the relevant session via live chat or email. Include your account ID, the transaction date, and the wallet — bKash, Nagad, or Rocket — used for that deposit or withdrawal.

Yes. We reserve the right to restrict or permanently close accounts that breach these terms, where local law prohibits access, or where verification requirements are not met within a reasonable period.

Email our support team with your account ID and registered mobile number. We will confirm receipt and respond within the timeframe required by applicable data regulations in your region.

We will post updates on the site. Continuing to use your account after a change is posted means you accept the revised terms. Check this page periodically if you want to stay current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.